Privacy & Cookies Policy
Last updated: 1 October 2026
Turning Circle VA respects your privacy and is committed to protecting your personal information. This policy explains what information I collect through this website, why I use it and how I look after it.
Who I am
Turning Circle VA is a sole trader business operated by Tracey Challoner.
If you have any questions about this policy or how I use your personal information, you can contact me at:
What information I collect
If you contact me through the website, I may collect:
your first and last name
your business name
your email address
any information you choose to include in your message
The website may also collect technical information about visits to the site through Squarespace's website and analytics services.
How I use your information
I use personal information provided through the website to respond to enquiries, discuss the support you may need and communicate with you about services you have asked about.
Where you contact me about potentially working together, I process your information because it is necessary to respond to your request and, where applicable, to take steps before entering into a contract.
I may also process limited information where I have a legitimate interest in operating, protecting and improving my website and business, provided those interests do not override your rights and interests.
I may process information where necessary to comply with a legal obligation.
How your information is stored and shared
My website is hosted by Squarespace. Information submitted through the website contact form may be stored by Squarespace and is also sent to my Turning Circle VA email account, which uses Google Workspace.
I use these service providers to help operate my website and business. They may process personal information on my behalf in accordance with their own contractual and data-protection obligations.
I do not sell or rent your personal information.
I may also disclose personal information if I am legally required to do so.
How long I keep your information
I only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected.
Enquiries that do not result in an ongoing client relationship will be reviewed periodically and deleted when they are no longer needed. Where an enquiry results in us working together, relevant information may be retained for longer where necessary for the client relationship and to meet legal, tax or accounting requirements.
Cookies
This website uses cookies and similar technologies.
Some cookies are essential for the website to work correctly. These do not require your consent.
The website may also use optional cookies, including cookies connected with Squarespace analytics, to help me understand how visitors use the website and improve it.
Non-essential cookies are restricted unless you choose to accept them through the cookie banner.
When you visit the website, you can:
Accept all cookies
Decline all optional cookies
Manage cookies and choose your preferences
You can change your choices later using the Cookie Preferences option on the website.
Website analytics
I use Squarespace's built-in website analytics to understand general information about visits to my website, such as website traffic and page views.
I do not currently use Google Analytics.
Google reCAPTCHA
The contact form uses Google reCAPTCHA to help protect the website from spam and automated submissions.
Google may process technical information when reCAPTCHA is used. Google's handling of this information is subject to its own privacy terms.
Your rights
Under UK data-protection law, depending on the circumstances, you may have rights including the right to:
ask for access to the personal information I hold about you
ask me to correct inaccurate or incomplete information
ask me to delete your personal information
ask me to restrict how your information is used
object to certain uses of your information
ask for certain information to be transferred to you or another organisation
Some of these rights only apply in particular circumstances.
To exercise your rights or ask a question about your information, contact:
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data-protection regulator.
Changes to this policy
I may update this Privacy & Cookies Policy from time to time if my website, services or the way I use personal information changes.
The latest version will be available on this website.
Contact
Tracey Challoner
Turning Circle VA
tracey@turningcircleva.co.uk